News and Updates at Oscar Enterprise Service - January 2022

Dashboard statistics will help you better plan your work

You can now find in your manager account a new tab "Dashboard". It is in your account by default and it shows you the statistics and overview about your active accounts, list of pending call requests and many others.

Thanks to the overview you can check account activity, see if your care providers are managing requests on time, how many care users are waiting to get the help, what days in a week and month are the biggest peak or what type of call is needed the most.

Online accounts
Number of currently
online clients

Offline accounts
Number of currently
offline clients

Open call requests
Number of currently open
(unfinished) call requests

Oldest requests
The date of the oldest
call request

Length of calls
Total length of calls in time contains: auto-answers calls, one-to-one calls, group calls, webinars

Number of calls
Total numbers of calls in time contains:
auto-answers calls, one-to-one calls, group calls, webinars

Number of call requests
Total numbers of call requests
in time
(for one month)

Client accounts
Total numbers of accounts
in time (for one month)

Account types
Graph showing the distribution
of account types

Do you have any question to the latest news and updates?
Or any other question? Do not hesitate to contact us

  • Select
  • Afghanistan
  • Albania
  • Algeria
  • Andorra
  • Angola
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Côte d'Ivoire
  • Cabo Verde
  • Cambodia
  • Cameroon
  • Canada
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Congo (Congo-Brazzaville)
  • Costa Rica
  • Croatia
  • Cuba
  • Cyprus
  • Czechia (Czech Republic)
  • Democratic Republic of the Congo
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Eswatini (fmr. "Swaziland")
  • Ethiopia
  • Fiji
  • Finland
  • France
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Greece
  • Grenada
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Holy See
  • Honduras
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar (formerly Burma)
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • North Korea
  • North Macedonia
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestine State
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Korea
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Sweden
  • Switzerland
  • Syria
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Yemen
  • Zambia
  • Zimbabwe

Keep reading:

News and Updates at Oscar Enterprise Service - May 2022

News and Updates at Oscar Enterprise Service - May 2022

Now, the statistics are even more complex and can provide an even more detailed data overview. What is new and how to benefit from them?

Digital Technology and Health Care

Digital Technology and Health Care

Physical needs range widely among seniors – some are sprightly and active into their 90s, while others struggle with physical or mental issues as early as 60. As individuals age, it becomes more important to check on their health and support their needs.

How Can Digital Technologies Help Senior Care Homes and Care Providers

How Can Digital Technologies Help Senior Care Homes and Care Providers

Age is a privilege, but it comes with many challenges. For instance, children and loved ones often live far away from aging parents, making it difficult to check-in and support their needs. Seniors may also experience failing health and cognitive challenges. While technology can’t replace the value of in-person connection, it can solve many problems seniors face and give them the confidence to live at home as they age. Here are three ways digital technologies can aid in senior care.