Applicable from: 1 February 2016
For information about our privacy practices related to data from children, please see “Special Note About Children’s Privacy” below.
How we collect your data
Likely situations when you make personal data available to Oscar include, but are not limited to: (i) by using Oscar’s mobile apps or visiting our websites, (ii) registration for Services, contests and special events; (iii) accessing Services using a third party ID, such as social networking sites; (iv) subscribing to newsletters; (v) purchasing a product or services through Oscar’s online stores or within the app (or "in-app purchase"); (vi) using “invite a friend,” "email this page," or other similar features; (vii) requesting technical support; and (viii) otherwise through use of Oscar Services where personal data is required for use and/or participation.
The data we process on you may include, but is not limited to: email address, device ID, IP-address, user names and passwords.
Oscar may supplement your data with data received from third parties in connection with demographic, advertisement, market and other analytics surveys or services.
Ad serving technology
Oscar reserves the right to use and disclose the collected, non-personal data for purposes of advertising by Oscar or Oscar’s partners and contractors.
Oscar may employ third party ad serving technologies that use certain methods to collect information as a result of ad serving through Services.
Oscar or third parties operating the ad serving technology may use demographic and geo-location information (for more information regarding use of Location Data see below) as well as information logged from your hardware or device to ensure that relevant advertising is presented within the Service. Oscar or third parties may collect and use data, for such purposes, including but not limited to, data such as IP address, Device ID, MAC address, installed software, application usage data, hardware type, operating system information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, Internet and on-line usage information and in-app information.
Oscar may display to you behaviorally targeted advertising. If you want to be certain that no behaviorally targeted advertisements are displayed to you, please do not use or access the Services.
Some services may include the use of in-app advertisements or brand placement. Such ads or sponsorships will be noted as such within the services.
Additionally please note that if you “opt out” it does not mean that you will no longer receive advertising. It just means that the advertising you see displayed will not be customized to you and your interests and may be less relevant to you.
To the extent Oscar makes location enabled Services available and you use such Services, Oscar may collect and process your location data to provide location related Services and advertisements. For example, some add-ons or offers may be available at dedicated locations. The location data is processed and stored only for the duration that is required for the provision of the location related Services.
Oscar may use, depending on the service (1) IP-based location based on the IP address presented by the end-user, (2) fine geo-location data based on coordinates obtained from a mobile device’s GPS radio, or (3) coarse, network-based geo-location data based on proximity of network towers or the location of WiFi networks.
Oscar uses your information to perform its own analytics and to enable analytics provided by third parties. We use analytical information for supporting business analysis and operations, business intelligence, product development, improving products and services, personalizing content, providing advertising, and making recommendations. Oscar may also use third-parties in order to develop and analyze use of the Services.
Family and friends
If you choose to use Oscar’s "invite a friend" or a similar service about Oscar Services or order a gift certificate for your friend, Oscar may store your friend's name and contact details that you provide to Oscar.
Please note that certain features of the Services may be able to connect to your social networking sites to obtain additional information about you. In such cases, Oscar may be able to collect certain information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make that information available to Oscar. This information may include, but is not limited to, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page, the names and profile pictures of your social networking site “friends” and other information you have included in your social networking site profile. Oscar may associate and/or combine as well as use information collected by Oscar and/or obtained through such social networking sites.
Disclosure and transfer of personal data
Oscar may use third parties to collect and process personal data on Oscar’s behalf and in according to Oscar’s instructions. Oscar is not liable for the acts and omissions of these third parties, except as provided by mandatory law.
Data retention and correctness
Please note that some data may be further retained if necessary to resolve disputes, enforce Oscar user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of Services.
Third party terms and conditions
Please note that your access to and use of the Services may be subject to certain third party terms and conditions and Oscar is not liable for any such third parties’ use of your personal data.
Certain Services that Oscar may offer, such as complaint processing and social networking, may use third party services to provide authentication for the Services with a device ID, social networking ID, etc. In connection with such use, certain personally identifiable user and/or membership data may be transferred automatically to and from Oscar.
Oscar follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in Oscar’s possession.
Special note about children's privacy
Oscar does not knowingly collect personal information from children under 13 years of age. If Oscar learns that Oscar has inadvertently gathered personal data from children under 13 years of age, Oscar will take reasonable measures to promptly delete such personal data from Oscar’s records.
Oscar understands the need to provide extra privacy protections to users who are children. To that end, features and services such as social networking plug-ins, behaviorally targeted advertising, and collection of data for the purpose of building user profiles are not available to users under 13. Oscar also does not allow our third party partners who engage in such practices to access personally identifiable data from users under 13.
Oscar and its partners do collect non-personally identifiable data from children. This includes, for example, collection of IP-based geolocation data to ensure that the product, service or features served comply with applicable laws of that nation.
If you have additional questions about Oscar’s Privacy Practices related to children under the age of 13, please contact us at firstname.lastname@example.org.
Oscar makes good faith efforts to enable you to review, update or correct your personal data in Oscar's possession.
Oscar will need sufficient information from you to establish your identity and to verify your access request, and also to assist us in handling your request.